Expectations for vehicle owners when visiting a garage that deals with hailstones 


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garage

Owning a vehicle is crucial to most adult Americans, especially those who live in areas with a limited public transport system. It offers them independence so that they don’t have to rely on others and allows everyday life to be enjoyed much more smoothly, whether it be the daily commute to work, going shopping for provisions, or making the most of free time and enjoying leisure.

Having a vehicle that can be relied upon is wise, which can be assisted through general maintenance and service checks at a garage. However, there are occasions where damage cannot be predicted, and is purely down to weather conditions. Hailstones can be big and powerful and cause immense damage to a car. Here, we look at what an owner can expect when visiting an expert repair shop specialising in such damage.

  • A reputable repair team, such as those at Dent Society, will begin with a complete inspection of a vehicle, including exterior evaluation under specialized lighting, checking panel alignment, paint condition, and sometimes even looking at the underside of panels for hidden dents. They are likely to use measuring tools or paintless dent repair lights to identify even the smallest imperfections.
  • A professional team will explain the process to a car owner, providing help with filing the claim, documenting the damage, and communicating with the insurer. They may even handle the claim from start to finish to make the process stress-free. This support ensures important coverage opportunities aren’t neglected and helps speed up approval so repairs can begin sooner.
  • Hail dents vary in size, depth, and distribution. Professional technicians often use advanced tools like PDR rods, glue pulling systems, dent lifters, and LED reflection boards for precision work. The team will work meticulously to massage dents from underneath the panel or lift them carefully from the surface, restoring the original shape without harming the paint.
  • A skilled and reputable team will tell an owner whether a paintless dent repair is suitable or if the vehicle needs traditional bodywork and repainting. Timelines will be explained, along with what parts may need removing or replacing, and the expected outcome. Having this information upfront offers confidence in the repair and helps set realistic expectations for how long it will take, building trust and return trade.

While dents caused by hailstones can cause inconvenience, it is possible to have damage repaired quickly and professionally to maintain the value of a car when choosing the right team.


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BSV Staff

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